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UnsupportedBrowser-DukeEnergy.logo-container{display:flex;justify-content:center;}.logo{width:125px;margin:035px;}td{vertical-align:top!important;}tdul{padding:1em0;list-style:noneBrowser non supportato - Duke Energy;margin-bottom:10px;font-size:14px;}td:first-child{font-size:16px!important;}tdli{line-height:1.8;}(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start':newDate().getTime(),event:'gtm.js'});varf=d.getElementsByTName(s)[0],j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src='///gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f);})(window,document,'script','dataLayer','GTM-NDMSBC');PleaseupdateyourbrowserThisbrowserversionyouareusingisnolongersupportedbyoursite.Inordertoprotectyoursecurity,pleasetakeafewmomentstoupdateyourbrowser:ClickonyourbrowsericonbelowYouwillbedirectedtoyourbrowser'swebsitewhereyoucancompleteyourupgradeLearnmoreaboutoursupportedbrowsers.Pleasenote:weareunabletoassistyouwithyourpersonalbrowserupgrade.However,ifyouneedassistancewithaservicetransaction,pleaseusethefollowingcontactinformation.ContactInformationDukeEnergyPiedmontNaturalGasOuteInformation&NaturalGasEmergencyInformationElectriccustomerscantextOUTtotoreportanoutefromamobilephone.Besuretousethemobilephoneassociatedwithyouraccount.Tostayinformedoffuturepoweroutes,signuptoreceivepoweroutealertsfromDukeEnergybytextingREGto.REPORTONLINEVIEWOUTESCustomerscanalsocall:FLORIDA:800.228.8485DUKEENERGYCAROLINAS:800POWERON(800.769.3766)DUKEENERGYPROGRESS:800.419.6356INDIANA:800.343.3525OHIO:800.543.5599KENTUCKY:800.543.5599GascustomersinOhioandKentucky,ifyousmellnaturalgasorsuspectaleak,leetheareaimmediatelyandcallDukeEnergyat800.634.4300or911.Ifyousmellnaturalgasorsuspectaleak,leetheareaimmediatelyandcallPiedmontNaturalGasat800.752.7504or911PayBillPAYBYCREDIT,DEBIT,ORE-CHECKIfyouneedtomakeanimmediatepayment,pleasecallusat800.752.7504HighWaterandNuclearEmergencies800.777.9898MediaContact800.559.3853877.348.3612InvestorRelations800.488.3853NewsCenterNEWSCENTERSupportedWebBrowsersClickthemostappropriatebrowsericontodownloadthemostrecentversion.Chrome>Firefox>Safari>iOSSafari>Edge>Android>Note:ifyourbrowserisnotlistedabove,itmayfunctioncorrectlyifyouheJascriptenabledandaccept1st-and3rd-partycookies.Pleasevisityourbrowser'swebsiteassistance.FrequentlyAskedQuestionsWhatisawebbrowser?WebbrowsersaresoftwareprogramsthatallowBrowser non supportato - Duke EnergyyoutosearchforinformationontheWeb.ThemajorwebbrowsersareFirefox,InternetExplorer/MicrosoftEdge,GoogleChrome,anBrowser non supportato - Duke EnergydSafari.HowdoIknowwhichwebbrowserI'musing?Clickonthislinktofindoutwhichbrowseryouarecurrentlyusing:.WhydoIneedtoupdatemybrowser?TheU.S.governmentrequiresthatindustriesmeetrecommendedsecuritystandardsontheirwebsites.UpdatedbrowsersprovidestrongerencryptionandamoresecureconnectionbetweenabrowserandDukeEnergy'swebsite,ensuringthatinformationbeingpassedstaysprivate.Byrequiringtheseupgrades,DukeEnergyisdoingitsparttoprotectcustomers'privateinformationwhilecontinuingtoprovideagreatwebexperience.DukeEnergyrecommendsthefollowingbrowserversionstoensurecontinuedsecureuseofDuke-energy.com.HowdoIupgrademybrowser?Fromthelistofwebbrowsers,clickthebrowseryouwishtoupgrade.Thelinkwilldirectyoutothebrowser'swebsitewhereyouwillbeabletocompleteyourbrowserupgrade.Shouldyourequireassistancewiththeupgrade,pleaserefertoyourbrowserswebsitefortroubleshootingtips.Unfortunately,DukeEnergywillnotbeabletoassistyouwithyourpersonalbrowserupgrade.I'musingthemostupdatedbrowserforInternetExplorerorChrome,butI'mstillgettingblockedfromyourwebsite.WhatcanIdo?FromInternetExplorer,checkunderInternetOptionsontheAdvancedtabtoseeiftheTLS1.1andTLS1.2arebothchecked.HereisascreenshotoftheAdvancedtabinInternetExplorer.I'veheardthatsomeoperatingsystemsarenotcompatiblewiththeseupdatedbrowserstandards.WhatdoIdoifmyoperatingsystemisnotcompatible?Someoldermachinesheolderoperatingsystemsthatmaynotbecompatiblewithnewerbrowsers.Ifyouareunabletoupgradeyourbrowserduetoyouroperatingsystem,youwillneedtovisityouroperatingsystemproviderswebsiteforinformationandsupport.Whatisanoperatingsystem?Anoperatingsystem(OS)isthemainsoftwarethatsupportsacomputerormobilephone'sbasicfunctions,suchasschedulingtasks,executingapplications,andcontrollingperipherals.ExamplesofpopulardesktopoperatingsystemsincludeAppleOSX,Linux,MicrosoftWindows&GoogleChrome.ExamplesofmobileoperatingsystemsforphonesandtabletsincludeAndroid,iOS,Fire,andBlackberry.Pleasevisitthewebsiteforyouroperatingsystemfordetailsonupgradingandtroubleshooting.Thefollowinglinkisafreedinostictooltohelpyouidentifyyouroperatingsystem.httpwhatsmyos.comWhatoptionsdoIhetopaymybillifIdon'tupgrademybrowser?Youcanpaybyphone(forafee)bycallingtheGeneralCustomerServicecontactnumbersprovidedabove.HowdoIreportanouteifIdon'tupgrademybrowser?YoucanreportyouroutebytextingOUTto.YoucanalsoreportyouroutebycallingtheReportanElectricOutecontactnumbersprovidedabove.©DukeEnergyCorporation.AllRightsReserved.